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Frequently Asked Questions

Answers to the most common Disney vacation planning questions.

We’re here to help!

Planning a Disney vacation raises a LOT of questions, and our job is to make the planning process as easy as possible! On this page, we have outlined the most frequently asked questions that we receive. If your question is not listed below, feel free to contact us today, and one of our vacation planners will get back to you ASAP!

What does it cost to use Extra Magic Trips' planning service?

Absolutely nothing!

When you trust us to book your Disney vacation, we provide our planning services 100% free of charge. You will pay the exact same price as you would if you booked directly through Disney, but you get so much more!

Our services are paid for directly by Disney, so there is absolutely no cost to you the traveler.

What services are provided?

We use our expert Disney knowledge to help you plan an absolutely magical Disney vacation! In addition to providing a full-service booking experience, we can also take care of securing your advanced dining reservations (ADRs), make FastPass+ selections for you, and even ensure that you are always getting the best deal! Using our MagicPrice service, we will constantly review your reservation, and automatically apply any new applicable promotions to save you money!

We get to know each and every one of our clients to ensure that we make selections based on their travel style, dining preferences, attraction desires, and more. You won’t find more personal travel agents out there!

To view a list of all the services that we can provide, please visit the “Services” page.

Why should I book my vacation with you?

Booking your upcoming Disney vacation with us will cost you exactly the same as if you booked directly with Disney – but you get so much more! Think of booking through a travel agent as shopping local. You get to support a small business, but also get to enjoy spectacular pricing and awesome travel supplier discounts on your upcoming trip.

Our expert Disney knowledge will have you feeling like a pro, even on your first trip! We will provide you with customized itineraries for your trip, as well as tips and tricks to make your trip easy and stress-free. After booking with us, you will never want to book a vacation anywhere else!

How do I contact you?

If you are ready to request a quote for an upcoming trip, you can head straight to our Quote Request page and fill out the quick form. We will begin preparing your quote based off of the information you provide.

For general questions, you can use our contact form, email us at Guest.Services@ExtraMagicTrips.com, call (844) 407-TRIP (8747) or text (407) 720-TRIP (8747). We will get back to you as soon as possible!

Do you only plan trips to Disney destinations?

Absolutely not! While we do specialize in making your trip to a Disney destination extra magical, we’re also experts at adding magic to all of your vacations, wherever you may wish to travel!

What is the cancellation policy?

The cancellation policy is provided directly by the destination that you visit. We do not charge any additional cancellation or service fees for cancelling or changing your reservation.

Have Another Question?

Have a question that is not answered here? Feel free to get in touch with us today and we will get in touch!

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